Together, we’re creating a better way to do legal and we’re just getting started
We believe that our passion, experience and expertise within legal services and our proven track record in developing, growing and scaling businesses makes us the ideal team to offer something different.
Meet Lucy
NuCas Co-Founder
Lucy Nixon began her career in Legal Aid successfully, leading one of the largest civil legal aid contracts in the UK and enabling her organisation (Eaga plc) to make a profit, something most Legal Aid providers were unable to do.
She went on to be the Head of Clifford Chance’s UK Delivery Centre and former Director of Carillion Advice Services (CAS). She has set up and run three very successful legal businesses across her career, scaling all three in short time frames.
Meet Richard
NuCas Co-Founder
Richard Tapp was General Counsel at Blue Circle Industries plc before moving on to become Director of Legal Services and Company Secretary of Carillon plc, and has written and spoken extensively on in-house legal matters, including three practitioner texts - Managing External Legal Resources, The In-House Lawyers’ Toolkit, and The Future of the In-House Lawyer.
He went on to be the founder of CAS. A visionary first-mover, he consults and writes extensively on legal management issues.
Meet Ellie
Operations Director
Ellie is an experienced Operations Director with a proven track record of driving operational excellence, fostering collaboration, and delivering exceptional client outcomes in complex environments.
Ellie joins with vast experience of delivering legal services from 6 plus years at a Magic circle firm and is equally committed to challenging the status quo and offering something different. She truly understands how to develop and deliver a bespoke solution that adds real value to clients.
Meet Nick
NuCas Advisor
Nick Crasner has come on board as an advisor sharing his vast experience of running high quality successful businesses. He is also razor focused on transforming the legal profession and helping lawyers to focus on what matters most and increase their sphere of influence.
Our Story
Lucy and Richard first met in 2011 when Carillion plc acquired Eaga plc, quickly forming a strong working relationship focused on transforming the legal profession. Together, they successfully pivoted Eaga’s Legal Aid team to support Carillion’s in-house legal team of over 30 lawyers globally, delivering £1.5m in annual legal spend savings. They developed a pioneering operating model using talented graduates, defined processes, and early legal tech—while also championing legal apprenticeships from 2016 to drive social mobility and open new pathways into the profession.
In 2018, they took separate paths: Lucy integrated the team into Clifford Chance post-acquisition, while Richard focused on consultancy and third-sector leadership roles.
They reunited in summer 2024 after Lucy left Clifford Chance, and began re-examining the legal market. What they found was disappointing many of the problems they had addressed years earlier not only remained, but had worsened. That realisation sparked the idea you’re reading today. The more they explored, the more confident they became that they could offer something truly different and better.
Their shared passion for meaningful change, deep industry insight, and solution-driven mindset form the foundation of this new venture. With their combined experience and network, Lucy and Richard are uniquely positioned to challenge the status quo and reshape how legal services are delivered.